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Getting started

This page mirrors the Portuguese Primeiros passos, at a high level.

1. Create your account

Go to desk.cosmobots.io/app/auth/signup. You get a 3-day free trial of the Rocket plan, no credit card required.

2. Add an inbox

Inboxes are channels (WhatsApp, Web Chat, email, etc.). Configure under Settings → Inboxes → Add inbox.

3. (Optional) Connect a bot

Two options:

  • Cosmoflow (V3) — visual flow builder. Recommended for structured journeys.
  • AI Agent — LLM-based, answers freely from a knowledge base. Good for FAQ and product support.

Configure under Settings → Bots → Configure new bot, then connect it to an inbox in the inbox's settings.

4. Build a flow

If you picked Cosmoflow, open the bot → Flows tab → + New Flow to launch the visual editor. Drag blocks from the left, connect them, and Publish when ready.

Where to go next

The full English documentation is still being written. For now:

Cosmobots — plataforma de atendimento conversacional